Outsourced Cash Collection – a premium service for Sidetrade customers

Outsourcing cash collection with the help of our friendly, professional team.


Sidetrade delivers services to ensure success at every stage of your journey, empowering you to achieve your objectives and to unlock value from your customers.

Have you experienced an increase in the amount of unpaid invoices since the start of the COVID-19 crisis? If your finance team are experiencing slow cash flow generation, we can help – we can provide our Outsourced Cash Collection services to help you get back on track.

Sidetrade offers a premium Cash Collection BPO service to assist its customers in managing B2B accounts receivables, amicable debt recovery, and pre-litigation processes.

Customers choose to use our cash collection expertise to supplement internal teams in key areas or to benefit from the flexibility, best practice and world-class efficiency of working with Sidetrade’s specialist outsourcing operation that has 20+ years’ experience and deep domain expertise.

Our BPO (Business Process Outsourcing) team is made up of a team of specialists, who are well-trained in cash collection and dispute handling, and they will work alongside you in line with your specific practices, allowing your team to focus on core activities. The team from Sidetrade will be experts in using our market leading Augmented Cash platform, which digitizes and streamlines cash collection and makes credit management easy to monitor. By outsourcing all or part of your accounts receivable management to our team, you can expect to see increased collections performance and reduced DSO, while providing temporary support to your in-house team and delegating difficult processes to professionals.

  1. Dealing with errors in customers’ ageing balances
  2. Reducing customer payment delays, overdue accounts, outstanding claims, etc. as quickly as possible
  3. Transferring of old debts, whether these are financed or not
  4. Providing temporary support for the internal collections team
  5. Outsourcing all or part of your accounts receivable management

For more details on out Outsourcing Cash Collection offering, check out our dedicated page.